Terms & Conditions
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About Us
Interpretation: "Buyer" means the individual or organisation that buys or agrees to buy goods from the seller for the purpose of their business, trade or profession and not for private use or consumption. "Seller" means Apollo Accessories Ltd. of 25 Barr Street, Hockley, Birmingham B19 3EH. "Goods" means the articles the buyer agrees to buy from the seller. "Contract" means the agreement betweent the seller and buyer for the sale and purchase of goods incorporating these terms and conditions. "Terms & Conditions" means the terms and conditions of sale as set out by this document. |
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Making A Purchase
Where goods ordered by the buyer are not available from stock, substitute products will be offered by email or by phone and delivered only if agreed to by the buyer. By checking out from the website the buyer agrees to terms and conditions. Payment is accepted via Debit/Credit cards or bank transfer. Any bank chargers incurred via bank transfers are the responsibility of the buyer. Goods classed as smoking paraphenalia cannot be purchased via PayPal. Email Subscriptions Email address provided with order will be saved in our in-house system for marketing Propose only(Newsletter) You can easily unsubscribe at any time. You won't receive any spam emails as a result of subscribing to this service. |
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Shipping And Handling
Please visit our delivery page (above) for more information on our delivery charges. Goods will only be dispatched by the seller to the buyer's billing address. Please Mention on shipping instruction: For canary Island shipping charges will be different |
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Delivery Schedule
Goods supplied within UK mainland will normally be delivered within 10 working days of the acceptance of order, however every possible effort by the seller will be made to dispatch the goods as soon as possible. Goods supplied outside the UK mainland will normally be delivered within 15 working days of the acceptance of order. The seller reserves the right to alter delivery times without notice. In any case of delivery times not being met, the seller shall not be liable for any losses, costs, damages or expenses incurred by the buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery time. Please make sure somebody is present to receive the goods. The seller is not responsible for goods left unnattended or goods taken to a local dispatch. In the event of goods being returned to the seller due to non delivery, redelivery costs are the responsibility of the buyer. All goods are the property of Apollo Accessories Ltd. until payment has been received in full. Buyers who wish to use their own courier for the purpose of delivery are responsible for insuring goods whilst in transit. The sellers liability for loss or damage will cease at the point of dispatch. |
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Tax Charges
ALL prices are excluding VAT. For orders made from the UK or the European Union, 20% VAT is added. Export orders to EU countries require a VAT number, otherwise VAT will be charged at the current UK rate. Apollo Accessories VAT No.GB487211243 |
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Privacy Policy
Apollo Accessories Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
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Returns Policy
The buyer must inform the seller by phone or email within 24 hours of placing their order if they wish to cancel. The seller reserves the right to charge the buyer a 20% restocking fee if the order is cancelled after the time limit. Orders cannot be cancelled once they have been dispatched. The buyer shall inspect the goods immediately upon receipt and shall notify the seller by phone or email within 3 working days of delivery if any goods are defective or damaged or of the incorrect quantity. The seller has no obligation to make right the goods if notification is not received within the specified time period. If the seller is notified within the time period stated of a discrepancy as listed above then the options available to the buyer are 1: To make good any shortage or non - delivery 2: To replace any damage or defective goods 3: To hold your amount in credit with the necessary amount 4: To credit and refund the amount paid for the goods in question. Where a claim of defective or damaged goods is made, the goods shall be returned to the seller by the buyer.The seller will refund any postage charges in this case. The seller is not liable for any goods that have been damaged due to misuse or are returned without their original packaging. In the event of a buyer accepting alternative products as a replacement for out of stock items, and subsequently finding them unsuitable the buyer can return them at their own expense in return for full credit. Other than for the aforementioned reasons the seller will not accept returns from the buyer. The seller reserves the right to alter the terms and conditions at any time however this does not affect existing terms and conditions accepted by the buyer upon making a purchase. Nothing in these terms and conditions shall affect the buyers statutory rights. |
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